Great product. My mum has recently been diagnosed with dementia and was starting to get confused with her medication. We did try the little plastic container where you open up a lid for each day's pills, but that was not successful at all and quite alarming to see the muddle that resulted.
But this automatic pill dispenser enables her to have some independence taking her pills safely. I fill it each week with pills to be taken twice a day (I keep the key which locks the pills in securely). I have programmed 4 slot turns, 2 with pills and 2 with empty slots. This means that should mum not take, for example, the morning pill, the machine is set to turn to an empty slot after a few hours meaning the pill is no longer available. This ensures there is no danger of taking the two doses of pills too close together, but still gives ample time to take them. The alarm light is good, I have turned off the alarm sound as we didn't want it going off on the empty turns, as although it's not very loud (wouldn't be heard unless sitting in the same room with TV off) it does drain the batteries quicker.
One aspect that could be improved is the battery compartment which is not secure and mum has already found and removed the batteries as she decided they needed replacing. A screw fixing would be better, although in our case that probably wouldn't solve the problem as mum is also good with a screw driver! I have for now put a sticky label over the compartment and written on it that it's not to be opened, ask me first, and that has worked so far.
But, that said, it's a great product that we couldn't be without. There is no longer the risk of over dosing medication. Pills are locked in securely. I can see if any pills have been missed. Presently this system is working well for mum. Mum feels more in charge and confident that she is taking her pills at the correct time. She knows that if the pill compartment is empty, then all is good. Mum used to express how 'muddled' she felt with her pills. She is more reassured now and has one less thing to worry and stress over quite as much as she used to.